Business-Minded Industry Leaders

We’re a dynamic team of business-minded industry leaders. We blend our education, training, and experience in architecture and business management with a passion for the latest ideas on workplace.

A woman with red hair, glasses, dressed in black, standing in front of a classroom giving a presentation to students.

Je’Nen M. Chastain
MBA, Assoc. AIA

Founder of Apostrophe Consulting

With a background in architecture and an MBA in entrepreneurship, Je’Nen blends design and strategy to align people and purpose behind meaningful impact. Since founding Apostrophe Consulting, she has partnered with a network of AEC teams and allied leaders across the U.S. to drive innovation in strategy, leadership development, and change management. She helps leaders shape the future of practice, strengthen teams, and build thriving businesses.

Je’Nen is the host of No Exceptions Taken, a new podcast in 2025, and co-created Practice Disrupted, an acclaimed podcast on industry transformation launched in 2020. She serves on the Pro Practice Education Library Editorial Board (NCARB & ACSA). Her contributions to the profession have been recognized with the AIA Associates Award and Presidential Citations from AIA California and AIA North Carolina. She also holds credentials in design thinking, systems thinking, and change leadership from IDEO and is a member of the Organizational Development Network and the Association of Talent Development.

Our mission is to create lasting industry change through collaborative, inclusive, and values-driven practice.

A Future-Forward Vision

We believe the future of practice is human. Transformation isn’t just about systems and strategy—it’s about people stepping into their next chapter with clarity and confidence.

A Purpose-Driven Approach to Growth

We believe businesses are design problems. Apostrophe Consulting brings strategy, structure, and people-focused solutions together to help AEC firms grow with intention.

Three women sitting at a panel during a presentation, with a large screen behind them displaying the words 'Breaking The Cycle' and 'Navigation of the Evolution of Practice'.

Collaborators

A smiling woman with short brown hair wearing a light gray jacket and black top, standing indoors against a blurred background.

Megan Bowles, AIA

Megan partners with leaders to effectively advance their strategic initiatives by refining workplace practices that boost employee engagement and amplify external impact. She works with teams to facilitate continuous improvement through participatory conversations. Megan joined Apostrophe in 2023 and co-leads our strategy work. She is a past president of AIA North Carolina. 

Senior Consultant
A smiling woman with short light brown hair wearing blue statement earrings, a grey shirt, a black cardigan, and a gold necklace, standing outdoors in front of green foliage.

Karen Robichaud

An experienced storyteller in the arts, architecture, and design, Karen cultivates a holistic approach to strategic communications and leadership development. Skilled at articulating design excellence, she has developed successful submissions for several AIA award programs. She is the founder of Karen Robichaud LLC.

Collaborator
A woman with long brown hair, wearing earrings and a black top, smiling at the camera in an indoor setting.

Danielle Mitchell, AIA

Danielle is a strategy consultant, licensed architect, and skilled facilitator who brings a design-thinking approach to her work. A strategic collaborator with our practice, she’s helped develop our signature retreat experience. With a strong collaborative style and effective communication, Danielle excels at uncovering unexpected insights that drive meaningful outcomes.

Collaborator

A young woman with shoulder-length dark hair, smiling and wearing a black top with a brown jacket, standing indoors.

Yea (pronounced Yay) is a brand and marketing designer with over a decade of experience crafting visual identities that help businesses stand out. She is the founder of Creating Yeah, a design studio dedicated to building compelling brand identities for small businesses, and holds a degree in graphic design from the Savannah College of Art and Design (SCAD).

Collaborator

Yea Eun Hwang

7

Professional associations

6

Team members and collaborators

100%

Women-owned business

What we focus on

We believe the future of practice is human. Transformation isn’t just about systems and strategy. It’s about people stepping into their next chapter with clarity and confidence.

What sets us apart

  • We help leaders and teams find alignment around shared goals and values. Through focused dialogue and collaborative planning, we cultivate trust and encourage confident decision-making.

  • We bring practical frameworks that help teams approach challenges with creativity and agility. Our process encourages reflection and experimentation to adapt and thrive amid change.

  • We partner with firms to design structures and systems that support great work. From organization to workflow, we help teams shape practices that are resilient, efficient, and ready for growth.

  • We strengthen the human side of practice by cultivating cultures that attract and retain talent, foster engagement, and encourage knowledge sharing.

Icon of a network with three user profiles connected by lines, representing a social or organizational network.

Strategic & Human-Centered

Our sessions spark honest dialogue and meaningful outcomes through strong relationships. Structured yet flexible, they move teams from complexity to clarity while keeping people at the center of transformation.

A simplified, stylized yellow flower with three leaves inside a pot, arranged in front of a black background.

With roots in architectural practice and leadership in organizations such as the AIA and AIAS, we understand the unique dynamics, language, and culture of the profession. We understand the pain points and how to lead change.

Architecture-Rooted Expertise

Icon representing people exchanging or sharing, with two stylized human figures connected by arrows in a circular motion.

We excel at bridging generational perspectives, creating space for seasoned leaders and emerging voices to connect, learn from one another, and co-create the future with clear direction, trust, and shared ownership.

Cross-Generational Insight

Icon of a network or connection with four yellow squares connected to a central square.

Our facilitation supports firms through complex transitions, from leadership changes to cultural shifts, by engaging teams in inclusive, participatory processes that foster collaboration and growth.

Systems & Culture Focus

Why AEC leaders love working with Apostrophe

“Je’Nen is a strategic thinker with a gift for rapid synthesis and presentation of information. She works to understand her audience and tailor her efforts to their unique needs. She shares her clients’ goals, making her feel like a seamless member of the team.”

Suzanna Kelley, FAIA
Chief Experience Officer, McKinley Advisors
Washington, DC

“Apostrophe Consulting boldly and compassionately empowers architecture firms to thrive in this new era through practice innovation, ensuring our profession’s long-term relevance and prosperity.”

Leah Bayer, AIA
Architects FORA
100% women-owned, virtual firm